If you need support now please:

• call 999 in an emergency
• contact our Shore chat service, open Mondays 5-8pm, Tuesdays 5-8pm and Wednesdays 5-9pm
• visit Childline for support with your mental health
• check out our Additional Support page to find other helpful organisations

You never have to give us your real name or a telephone number or address. We can’t see your IP address, track you online or see any of your personal details when you use our email or chat service.

How to send us a message
This form uses encryption to make sure that only you and the Shore team can read what you send. This makes it more secure than a standard email. After sending your message you will receive a confirmation to the email address you provide.

Our reply will come to your email in 5 working days from a secure service called Egress. You will be asked to click a link and create an Egress account, using your email address and a password of your choice. You will need to do this to see our reply. It is safe and free to use and we will not be able to trace your email.

Please write your message in the space below

In order for us to provide you with the best advice possible, please consider including the following when writing your message:

• why you are writing to us

• whether you are concerned about yourself or someone else

• the type of support you think would be most helpful

To help us give the best possible advice, please fill in the boxes below. We cannot use this information to identify you.