Please ensure that you fill in the required fields...

Failed to send your application. Please check your application and try again.

Welcome to Shore’s email service

Due to high demand, we can’t reply straight away. We aim to respond to emails within 5 working days.

If you need support now please:

  • call 999 in an emergency
  • contact our Shore chat service, open Mondays, Tuesdays and Wednesdays, 5-8pm
  • visit Childline for support with your mental health
  • check out our Additional Support page to find other helpful organisations

You never have to give us your real name, telephone number or address. We can’t see your IP address, track you online or see any of your personal details when you use our email service. If your email has your name in it, you may wish to create a new email account.

How to send us a message
This form uses encryption - this makes it more secure than a normal email. After sending your message, you will receive a confirmation to the email address you give us on this form.

Our reply will come to your email in 5 working days from a secure service called Egress. You will be asked to click a link and create an Egress account, using your email address and a password of your choice. You will need to do this to see our reply. It is safe and free to use.

Please select what your concern relates to from the following options:

Please write your message in the space below

In order for us to provide you with the best advice possible, please consider including the following when writing your message:

  • why you are writing to us

  • the type of support you think would be most helpful

To help us give the best possible advice, please fill in the boxes below. We cannot use this information to identify you.